Support
How can we help?
CoinDate Support
TSINGINC CO., LIMITED usually replies within 1–2 business days.
Email: support@tsinginc.com
For a faster answer, include your iPhone model, iOS version, CoinDate version, and a short description. Do not send photos of government IDs. Coin photos are optional.
Purchases & subscriptions
Weekly and yearly Premium are Apple subscriptions. Lifetime Premium is a one-time purchase and has nothing to cancel. Tsinginc does not receive your full payment-card details and cannot turn Apple billing off from our side.
Cancel: iPhone Settings → your name → Subscriptions → CoinDate → Cancel Subscription. Deleting CoinDate does not cancel billing.
Manage Apple subscriptions · Request help with an Apple purchase
How do I restore Premium?
Open CoinDate → Settings → Restore Purchases. Use the same Apple ID that paid.
Why was the identification wrong?
Matches are on-device estimates. Use more light, fill the circle, capture both sides, then confirm year and mint. CoinDate covers United States coins. It does not grade or authenticate, and prices are typical retail ranges — not an offer to buy or sell.
Do you upload my photos?
No. Identification runs on your iPhone. See the Privacy Policy.
Is this affiliated with the US Mint or PCGS?
No. See the Terms of Use.
Privacy & data rights
Read the CoinDate Privacy Policy. For an applicable access, deletion, correction, restriction or objection request, email support@tsinginc.com.